You can contact Celeo via the following channels:
Your personal data will be processed by Celeo for the purposes and on the grounds indicated below:
a. Customers and contacts. We process customer data for accounting and administrative management purposes and in order to conduct customer satisfaction surveys. The legal grounds that support this processing is the execution of an agreement and the legitimate interest associated with business and commercial relations, marketing and quality management.
b. Suppliers. We process the data of our suppliers to manage the services hired and the financial and administrative management thereof, in addition to carrying out satisfaction surveys. The legal basis for the processing of this data is the execution of the agreement and the legitimate interest linked to commercial and business relations and quality management.
c. Access control. We process the data of the individuals who visit our facilities on the basis of a legitimate interest in the security of our facilities and monitoring the individuals who visit Celeo at any of our buildings or offices.
d. Ethical Code. We process data using our internal complaints channel as required by law, specifically by Organic Law No. 1/2015 of 30 March, which amends Organic Law No. 10/1995 of 23 November on the Spanish Criminal Code.
III. Accuracy of the data on the interested party and obligatory nature of the information provided
With regard to all of the data that you share with us, you guarantee its authenticity and, furthermore, you undertake to keep said information updated to reflect your current situation at all times; you shall be solely liable for any false or inaccurate statements that you make and for any damages that Celeo suffers as a result.
We will store the personal data with which you are able to provide us for the period of time necessary according to the purpose for which the data is gathered and, in cases in which we have other duties, your data will be stored for the period of time strictly necessary for the purpose for which it is processed.
You are hereby informed that your personal data may be encrypted by Celeo for the period of time established by the regulations applicable to each case in order to deal with legal, administrative or fiscal complaints.
We hereby inform you that you may exercise the following rights:
Right to access. The right to request that we, at any time, confirm whether or not we are processing your personal data, for us to grant you access to said data and the information regarding its processing and for you to obtain copy of said data.
Right to rectification. The right to rectify any inaccurate, outdated or incomplete data that concerns you.
Right to erasure. The right to request the removal of your personal data when, among other reasons, the data is no longer required for the purpose for which it was gathered. Notwithstanding, this right is not absolute insofar as Celeo may continue to hold the data, duly encrypted, in the cases set forth in the applicable regulations.
Right to restrict processing. The right to request that the processing of your personal data be restricted when its accuracy, legality or the need for the processing of said data is uncertain, in which case, we may retain the data in order to file or respond to complaints.
Right to data portability.The right to have your data shared with another party responsible for processing in a structured, widely-used and machine-readable format. This right applies when the processing of your personal data is based on consent or the execution of an agreement and such processing is performed using automated means.
Right to object. This right entitles you to object to the processing of your personal data, including profiling. Celeo shall only be entitled to disregard your right to object when it has legitimate grounds to process your data or to file, assert or respond to complaints.
Right not to be subject to automated decision-making, including profiling. This right means that you are entitled to not be subject to decision-making based solely on automated processing, including profiling, when said decisions have legal effects or affect you in a similar way. Unless such a decision is required for the execution of an agreement, is authorised by law or is based on consent.
Right to withdraw consent. In cases in which we have obtained your consent to process your personal data in relation to specific activities, you have the right to withdraw your consent at any time.
The interested party or their representative, as applicable, may exercise the aforementioned rights by submitting a written request addressed to the company at the registered address appearing in the first paragraph or by email to: email@example.com. You can also contact our Data Protection Representative at the email address provided.
All requests must include a copy of your DNI (national identity document) or equivalent and the minimum content established by applicable regulations:
In the event that you are unsatisfied with the service you have received in relation to your rights, Celeo reminds you that you have the right to file a complaint with the Spanish Data Protection Agency or the corresponding supervisory body.